We use actual video footage from our recovery efforts in training and testing to fully illustrate our point!
We are available to our clients 24 hours a day! By phone, pager and E-Mail! Each of our professionals carry an OES identification card and carry various communications alternatives such as pagers, cellular phones, laptop computers with cellular and RJ11 modems for communication with E-Mail and the Internet, and emergency radios such as CB's and amateur band, To Be There When Needed !
Do your "consultants" provide any support after the plan? Would they be knowledgeable of complying to or retrofitting Federal or ISO 9000 requirements? Are they around when incidents occur? Or do they show up after the smoke has cleared? Can you operate the plan without them?
Consultants generally avoid maintenance because it represents liability, accountability and responsibility. And they seldom have real knowledge of your business or industry practices.
Plan maintenance is more than updating telephone numbers. It requires mutual commitment of consultant and client to the process. This means we remind you on a periodic basis that it is time for us to meet and discuss changes in product and services offered, regulatory changes or reorganizational changes which may affect your plan. Even changes in the neighborhood!
Tracking regulatory storms and the winds of change, we've stayed current with ISO 9000, OSHA, the Americans With Disabilities Act [ADA] and various international, Federal and State standards for quality management, disaster planning, emergency response and preparedness and security. If you are a regulated industry, a government contractor or a recipient of government funds, chances are you are required to address business continuity.
Our professionals are certified in their areas of practice and are active in their respective professional groups such as the Association of Contingency Planners, Information Systems Security Association, and Information Systems Security Audit and Control Association.
From a systems and audit heritage, we employ our methodology and professionals experienced in your field of business to gather and synthesize information. Industry knowledge can and does maximize understanding the important issues and operating priorities of your company or firm.
Each plan is tailored to your organization's culture and practices and, are
, addressing:
How does your plan really measure or compare? Call us for a diagnostic or workplace assessment!
Acting as your advocate, we have in onsite recovery and restoration management, even if we didn't write your plan! We work with your management to:
The creation of the business continuity or contingency plan is an academic exercise that everyone hopes never has to be executed. The true test of the thoroughness and accuracy of the plan is an actual emergency. This is obviously not the time to find out whether the plan works!
We can audit your plan to determine if files and materials stored offsite are current and maintained and, provide the assurance that general controls and strategic assumptions have some degree of reliability. And, we offer three basic types of tests that can be executed against your plan:
Testing allows you the ability to validate strategic assumptions in people, capacity planning, plan currency, critical tasks, interdepartmental reliance, communications, media relations, resource availability, etc. under simulated stress and video taping. Auditing complements testing ! Ask us for references. See and hear what our clients will share with you !
Throughout the years, we have developed, adapted to, use or taught IT Audit Programs, Project Work Programs, Tools, Policies and Procedures which we use in conducting our practice. These tools are now available to our clients on a licensed basis. Call or ask about pricing and availability !
In addition to Business Continuity Planning, our firm provides expertise in:
Emerald Management Group is committed to your success as a part of your management team and staff organization. We are available 24 hours a day to our clients providing professionals current in the latest technologies and techniques of Total Quality Management [TQM], Information Technology [IT], Business Continuity, IT Audit, Security and Compliance Implementation. Our strategic alliances with companies like IBM Business Recovery Services, BANKUP and ONTRACK Data Recovery allow us to augment technical services and staff as needed !
Give us a call and find out how many of your peers have increased their management confidence, profitability and a higher level of service and support through co-sourcing. After all, business continuity is our business. Should it really be yours?
